Gojek is a wonderful app. It has helped a lot of people with a lot of their needs. The Indonesian people are now somewhat completely dependent on the Gojek App for practically all their needs. However, it’s not all flowers and perfumes in the Gojek world.
There are a few pitfalls that the app needs to overcome considering the fact that there is a whole world left to conquer. Just like they say, one man’s food is another man’s poison. It might be interesting to note that there are quite a few Gojek clone apps in the market today. They seem to have perfected the complaints that were found in the original app. Is this the mark of the beginning of a new giant appreneur?
Before we discuss that, let us find out what are the biggest drawbacks of Gojek.
Driver Partners or Just Hired Guns?
The format of the Gojek app requires independent drivers to register into the app and offer their services. This makes them “partners”. GoJek terms its service providers as Driver Partners but the common complaint has been that they aren’t ever involved in any decision making.
The company completely lacks communication when it comes to communicating the ongoing changes in the company, Gojek seems to lack initiative. Local Gojek Drivers confirmed that when the tariffs were changed, the drivers were not consulted on it, even though it affected them directly.
The Gojek Company has a few expectations from the app. initially, the Gojek drivers would wait idly until someone found them, but now, the Gojek app expects its drivers to circle around areas which are popular for more rides. If a driver doesn’t find a ride for over half an hour in one place, he is supposed to move on to the next place.
Driver’s claim that some drivers have been successful in circumventing the app’s tracking system through inaccurate GPS systems such as the FakeGPS. This is a big cause of concern because if the drivers are successful in duping the Gojek’s tracking system, then it is pretty evident that they can do it while on a ride. This poses a serious security threat to the passengers.
Neglecting the Main Component
The main component of this business is the app itself. Gojek has put too much focus on spreading its wings and expanding. From a simple driver passenger app, today it has turned into a Ride + Delivery + Service provider application. However, the basics aren’t very well sorted. The app sometime glitches.
There may be certain bugs that need fixing and a few updates that need to be employed, but instead of focusing on making what they have flawless, they are apparently pushing hard to grow into. Rumor has it that they are trying to launch a brand new product by the end of this year.
Developing a Loyal Driver Base
When the focus is too much customer centric, the providers get neglected. Gojek has right now dedicated the bulk of its attention in giving the customer just about everything. However, its approach seems neglectful of the drivers. This means that the drivers don’t feel very valued or respected in their dealings with Gojek. This all but guarantees that people will not remain loyal to the app. The strength of any good app is their workforce. If the fleet is small, the users will reduce too.
Announcing their Changes
Being such a big brand, people naturally expect Gojek to keep innovating and offering newer options to the market. Whenever they come up with something new, they have to make sure that the people know about it.
Sometimes, they keep making minor modifications without looping in the users and that is not the right thing to do. They aren’t engaging their customers enough to keep them interested in using their apps for all the potential that it has.
Training the drivers
An app is a novel concept for a lot of people. Forget about the users for a while and think about it from the perspective of the driver. Not all drivers are comfortable with smartphones or all the functionalities that are there in one too. This is why, an app so complex as Gojek definitely needs to make sure that they have to train the drivers.
But training them just once is not going to be enough. People tend to forget things. So, a periodic training and motivation session is an absolute must. It keeps the drivers engaged in their work and keeps them motivated to work even harder for you. This is the only way you can ensure that all the drivers are working in synergy towards a common goal of success.
How Others are Taking Advantage
GoJek isn’t present everywhere. There are many countries where Gojek is yet to enter. However, the Gojek clone app is already up and running. Since these are the issues with the app the new clones are trying to get over the pitfalls of the existing Gojek app to ensure that their new app smells of success. They are ensuring that the app can give both, the users as well as the service providers an exceptional experience so that all parties involved are happy.
If you are planning to start your own Gojek like business ensure that you are well aware of all the things that the existing app is falling short on. Once you know that, it will be a lot easier for you to decide how you should proceed with your own business.
Depression is probably the worst disease that mankind has seen. It keeps the shell of your human body intact, but breaks you down completely inside. Depression is a disease you can’t see. People suffering from depression may be showing an exterior of happiness while inside they are decaying slowly.
Addressing depression at the right time is of critical significance. Unless people treat depression in the right way, it can be too late to rectify. This is why it is so important for people to identify symptoms of depression in the initial stages.
Nothing is interesting anymore
If someone starts complaining about how they would rather sleep in because the world isn’t interesting anymore, then it is probably time to help them out. When a person is in depression, he doesn’t come out and say things like he or she is depressed. You have to ask yourself was this person interested in something earlier that he or she doesn’t enjoy anymore.
For example, did your friend like painting earlier, but now doesn’t even look at her or his supplies anymore? Did he or she like ice skating before an incident and then suddenly has lost interest in it? Has a particular incident led to the person’s lack of interest in anything around them? If yes, then you have to be careful with this person.
Sudden Hypochondriac behavior
Sometimes, people suddenly start getting anxious about their health. They will start associating any simple symptom with terrible diseases. This is a very clear indication of anxious behavior. If a person has always been a hypochondriac, it is a different case, but if this behavior is sudden, then it is surely a case for concern.
The first ticker of depression is sleeplessness. When someone can’t fall asleep naturally, then it is a sign that there is some sort of a confusion or problem in the mind. Drug induced sleep is often the last resort. Our brain usually works in a meticulous fashion. It pushes unimportant things to the back and keeps things which require attention immediately to the front. However, when there is something that one can’t let go of, it keeps crawling in the back of your mind, not letting you sleep at night.
The role of hypnotherapy
Once you have been successful in identifying these symptoms, hypnotherapy can make it very easy for you to help people. If you aren’t a professional hypnotherapist, it is best that you do not try it on others. You can use an On Demand Doctor application to hire a certified hypnotherapist rather than trying it yourself.
Identify and resolve issues
Sometimes, people don’t even realize that they are suffering from depression. Even if they do realize it, people don’t understand why? One thinks that they have a perfect life and they are living it fully by doing everything they need to do, but in certain cases, the brain hides some details in trying to protect our psyche. And in doing so, you fail to understand the true issue that is bothering you. Hypnosis is a very powerful tool in accessing the recesses of your brain. The hypnotherapy involving “search” will help your brain analyze the causal factors.
Once you have determined the causal factors, you will be in a better position to work out how you can resolve them. Through the process of hypnotherapy one can reach out to the most hurtful and painful experiences and release them. Venting out said instances will ensure that the depression is lifted and the patient feels much lighter.
Access your subconscious
Our subconscious is a box of treasure. It holds too many things that we don’t even realize are a part of it. Hypnotherapy is an extremely powerful tool to access the subconscious. You will need the assistance of a certified hypnotherapist in order to find hidden aspects in your brain but once you are able to tap into that, it will release, not only all the negativity that is stored there, but will also be able to supplement such negative thoughts with positive memories and happy ideas. This is a sure shot way of ensuring that you can curb the ill effects of depression quickly and effectively.
How to find the right hypnotherapist
Finding a reliable and respectable hypnotherapist is a very important thing to do. These days you have many options of finding hypnosis experts. You can use a Doctor on Demand app to locate a hypnotherapist near you. There are other ‘on demand wellness and therapy applications’ which will help you locate the right hypnotherapists for you. You can check local listings or even conduct a thorough search on the internet where you can find these therapists. Remember to check the reviews and ratings of the therapist you plan on hiring before you take their session. It is always wise to check what their previous patients have had to say about them.
The typical way in which the Uber app works is by allowing the Users to complete the trip and make the payment post which they can go ahead and give ratings and reviews to the drivers. Now, many users complained that because of this system they would end up giving a default 5 star to the drivers even if they had a negative review because they would forget about their experience.
Come to think of it that is so true. If you are on your way to somewhere and you are having the worst ride ever, but also you are getting late. What would you do? You would get down and rush to attend to the work that you had to complete.
Now, after the work has finished and you need to book another ride, you open the app and see you have to rate the previous trip. You hardly care about the rating anymore and need to book the cab fast. So what you do is, you end up giving a 5 star for no reason and proceed to book the ride.
Defeating the Purpose
The whole purpose of giving ratings to drivers is to monitor who is good and who is dangerous. Sometimes drivers are rude, misbehaved and have a terrible attitude towards their passengers. With authentic rating the company monitors their behavior and keeps them in check to ensure that their behavior doesn’t escalate.
Although the feature of rating is an excellent one but the fact that you can only rate AFTER was just a lapse of judgment on the part of the app. With repeated complaints from users who have mentioned similar instances as explained above, Uber has now finally chosen to pay heed and change that feature to a comfortable “RATE IN RIDE” experience.
Use of the Data
According to sources at Uber the data collected by the rating system will help the company identify “the top quality drivers through a new program in June”. They have in place, some sort of a reward program for drivers that have been exceptional.
There is no doubt about the fact that Uber no longer has monopoly over the market. There are so many taxi apps available in the market today that the only thing Uber can bank on for customer loyalty is top notch service.
The basic idea of getting a review is to ensure that drivers who are repeat offenders or who have gotten many negative reviews can be removed from the system and the drivers who have been excellent can be made into an example. We are yet to find out how the rewards are going to be manifested.
The Uber Expansion
Uber is a taxi giant. Apart from the fact that it was the first to start an On Demand Taxi application Uber has been very consistent in listening to what their Customers want. Uber prides itself on being one of the most User friendly and advanced taxi application in the world. It has millions if not billions of dollars in ensuring that people prefer their app over others.
But technology is like wildfire. It catches on quickly. Now there are many taxi apps available in the market, each trying to up the other. In such a scenario Uber has to keep updating itself to ensure that people don’t switch to using others.
This feature will surely go a long way in making customers even happier. The real value feedback that will be generated will also help Uber to ensure that they have nothing but the best staff with them. With better drivers and better user experience there is no way Users will choose to another.
Many Uber app clone script has surfaced in the markets who are continuously adding technology to their system. This new feature will still take time to get updated and Uber can capitalize on that. In the past, Uber has had instances where passengers have been harassed by the drivers but no credible action has been taken. With this new feature, Uber definitely hopes to flatten a few creases.
Frances Harper is a technical writer for Mobile industry since 5 year.